WHO WE ARE​

We operate under the umbrella name MTEC, but carry out translations as a sole responsibility of the translator concerned. You may contact us as the data controller through our contact form.

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WHY WE PROCESS YOUR PERSONAL DATA

We collect, store and use your personal data only to issue a quote, provide a translation or linguistic service that you request or to comply with legal requirements. Personal data collected may include your name, postal address, email address, telephone number and ID or tax number. Personal data may also include special categories such as health information, but only if you send these data to us for the specific purpose of translating them or as background information to perform the service(s) requested.
We do not use your personal data for marketing purposes.

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LEGAL GROUNDS

The legal basis for processing your data is to perform the services you request or to take necessary steps prior to fulfilling that request (“performance of a contract”). This basis also applies if you provide us with a service.
The legal basis for processing special categories of personal data such as health information is your explicit consent for us to translate, revise or edit that information (“consent”).

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WHO ELSE RECEIVES YOUR PERSONAL DATA

If we send a text for revision or editing to a colleague, that text will be anonymised, so your personal data will not appear in it, unless you have given prior permission to share these data with the revisor.
For administrative purposes, other parties, including the providers of our cloud backup, blog, website and email hosting services, may have access to your personal data. All these parties are compliant with the EU General Data Protection Regulation like we, or in the case of US companies, are self-certified under the US Privacy Shield framework.

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HOW LONG WE KEEP YOUR PERSONAL DATA

• For quotes, we delete all personal data after six months.

• For services rendered, we keep personal data for seven years to comply with tax obligations and, if it is embedded in a translation, for up to ten years to preserve the integrity of our personal translation resources.

• For services received, we keep your personal data for seven years for administrative purposes.

• We delete email communications after seven years.

 

YOUR DATA ACCESS RIGHTS

You may contact us at any time to request a copy, rectification or erasure of your personal data. We will take action without undue delay and in any event within one month of receipt of the request.

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YOUR RIGHT TO LODGE A COMPLAINT

Should you have any concerns about how we process your personal data, please contact us. You also have the right to lodge a complaint with the supervisory authority in the Benelux or in the country where you live.

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NOTE ABOUT COOKIES

Cookies are small data files created by a website and stored on your computer or mobile device. We use cookies on our website to analyse user traffic and to let you complete the contact form.
This Privacy Notice was updated in January 2025. We will review and update it when necessary.